The policy of Rayton. is to provide products and service that give total satisfaction and meet any legal/regulatory requirement. We recognise that the continued future success of the Company depends on the price, delivery and quality of our products and the quality of service provided. The quality of our products and service must be of the highest possible standard if we are to meet the ever increasing demands of our customers Our quality objectives are to provide goods and services that are fit for purpose and completely meet our customers requirements and to establish and maintain a quality management system which meets the requirements of BS EN ISO 9001/2015 and achieve and retain status as a registered firm of assessed capability. Quality objectives shall be established and reviewed at the annual review meeting.
Conformance to the procedures of quality management system requirements as mandatory upon all employees, and this shall ensure achievement of our quality objectives. The Company shall ensure that the quality policy is understood, implemented and maintained at all levels within our organisation, also that the work environment is maintained at a level appropriate to the company’s activities. In addition to strict adherence to these procedures, we need continually to develop and maintain the right attitude towards high quality achievements throughout the Company and strive for continual improvement of our product and of the Quality Management system. Only in this way will we achieve our company policy of complete customer satisfaction.